Troubleshooting (11)

As I try to enter an amount of EUR to swap, it changes to a smaller number, what is the issue?

Modified on 06 Mar 2021
My crypto to fiat swap appears successful but I have not yet received the bank deposit

Modified on 06 Mar 2021
My swap is not progressing, appears stuck or is taking longer than expected

Modified on 13 Feb 2021
My swap has expired

Modified on 13 Feb 2021
What if I forgot to paste the OASIS code into the bank transfer purpose field?

Modified on 01 Mar 2021
What happens if my instant bank transfer is not recognized or was delayed?

Modified on 06 Mar 2021
Why might OASIS not detect my incoming bank transfer?

Modified on 13 Feb 2021
I'm from France and can't use Fastspot with my French bank account, what can I do?

Modified on 13 Feb 2021
The outgoing EUR wire transfer from my bank fails before or during signing in my online banking

Modified on 24 Feb 2021
I have reviewed all answers but still need support with my swap, what can I do?

Modified on 06 Mar 2021